Our Reviews
Donald J|2020 Chevrolet Traverse
Confirmed Service Customer
3/20/2026
The staff is very courteous and keep you informed about your car's service. n
3/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPRING GROVE, IL
Peter P|2015 GMC 1500 Sierra
Confirmed Service Customer
3/20/2026
I recently had surgery, but needed to have some critical work done to my truck as I couldn’t drive. Dakota offered to have one of his guys come to my house, pick up my truck, complete the work and return my truck to me at no additional cost to me. My next trucks will be purchased at Hartnell Chevy. You don’t get service like this in Illinois!
3/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MCHENRY, IL
Patty G|2021 Chevrolet Colorado
Confirmed Service Customer
10/26/2025
Appointment was on time, they keep me informed about additional items that needed to be replaced on my truck
10/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WILMOT, WI
Charles S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Informed me of the service needed on the truck and what in order of importance to be done.
10/30/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BURLINGTON, WI
Colleen M|2018 Chevrolet Camaro
Confirmed Service Customer
11/20/2025
Dakota and the service team took great care of me and my car!
11/21/2025
Your bright and appreciative feedback for Dakota and the service team is fantastic—they’ll be delighted to hear they took great care of you and your car!
ANTIOCH, IL
Rodney V|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/24/2025
Hartnell Chevrolet is amazing to work with. They were able to get us a 2026 Tahoe High Country at the price we could afford. They were able to save us money on our loan by getting us a low interest rate which was much better than we found. John and Craig are awesome to work with. On the day we finalized our purchase everything was ready to sign which we did in about an hour. Craig walked us through all of the functions on the Tahoe which was very helpful since the 2026 models have many new features. I highly recommend stopping by Hartnell Chevrolet to get your next vehicle. The entire staff is very easy to work with to meet your needs. If they do not have the chevy you want, the will find it for you. Thanks to Craig for getting us into our amazing 2026 Radiant Red Tahoe. Thanks to GM for building a vehicle that provides an amazing ride!!
CRAIG SCHILZ
11/25/2025
Wow! Thank you for such a detailed and glowing review. We’re overjoyed John and Craig could make your vehicle purchase smooth, informative, and even money-saving. Hearing that you’re enjoying your 2026 Chevrolet Radiant Red Tahoe and that our team exceeded your expectations truly makes our day. We can’t wait to welcome you back for many more amazing experiences at Hartnell Chevrolet!
BRISTOL, WI
Gerald K|2009 Chevrolet Corvette
Confirmed Service Customer
10/28/2025
Dakota and team are always very helpful.
10/29/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
TREVOR, WI
Mary S|2018 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Very professional. Keeps me updated on the needs of my car.
11/19/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BURLINGTON, WI
Robert A|2026 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Great people and excellent service
11/21/2025
What a warm and glowing review! We’re thrilled you felt welcomed by our team and experienced excellent service—it’s always our goal to pair great people with great care.
BRISTOL, WI
David C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/20/2025
I went there to get an oil change in a tire rotation. They told me they couldn’t rotate my tires because of the type of lift that they had my truck on. That being the case if you weren’t able rotate my tires or don’t have the ability to rotate my tires you should’ve stated that upfront so I wouldn’t have wasted my time coming over there. Having now to either do it myself or go somewhere else and have it done
11/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
TWIN LAKES, WI
Michael S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/26/2025
Tyler Maki was the best! Made buying a new vehicle painless! Can't thank him enough!
TYLER MAKI
11/27/2025
Tyler will be thrilled to hear your praise! We’re so happy he made your vehicle buying experience painless and enjoyable—it’s exactly what we strive for every day.
SILVER LAKE, WI
Rodney V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/4/2025
The swrvice staff at Hartnell Chevrolet is always friendly and respectful. The are very knowledgeable about what my vehicles need and have the needed skills to complete the work. The waiting area is clean and comfortable which is greatly appreciated. Thank you for your awesome support!!
12/5/2025
Your detailed praise paints a perfect picture of excellence—friendly, respectful staff, skilled work, and a clean, comfortable waiting area. Thank you for noticing all the care we put into each visit; your appreciation truly makes our day!
BRISTOL, WI
Ned D|2017 GMC Yukon
Confirmed Service Customer
10/23/2025
Brought my car in because the engine was making noise. They had found the problem and notified right away! What an experience they were honest and a pleasure to work with!
10/24/2025
Hi there, thank you for taking the time to leave a review for us at Hartnell Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for leaving us this response!
LAKEMOOR, IL
Ken I|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/30/2025
Your staff does a great job. The work was done on time. Thank you
10/30/2025
Thank you so much for the great feedback! It means a lot to know our staff delivered quality work on time. We’re grateful for your trust—and we’ll keep earning it with each visit that’s as efficient and reliable as this one!
TREVOR, WI
Mark W|2025 Chevrolet Blazer
Confirmed Sales Customer
11/6/2025
Zero pressure, good people, very friendly and warming environment made buying a car so easy
TYLER MAKI
11/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANTIOCH, IL
Thomas G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Awesome in the service dept.
11/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BURLINGTON, WI
William M|2020 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Professional and honest
12/18/2025
Thank you for the kind words. Providing professional and honest service is something we truly value.
TREVOR, WI
Amy R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/26/2025
Fantastic experience as always! Craig is great! Fast, no haggle or pressure sale.
CRAIG SCHILZ
12/27/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
TWIN LAKES, WI
Mark B|2024 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Neat and tidy. Very friendly staff. Could have not asked for more
10/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to helping again in the future. Take care!
GRAYSLAKE, IL
Karen J|2019 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Outstanding service! Dakota was fantastic. He greeted me the moment I arrived. Answered any questions I had. Service was completed faster than anticipated. Smooth process from beginning to end!
11/26/2025
What an outstanding and energizing review! Dakota’s warm greeting and thorough support set the tone for a service experience that wrapped up even faster than expected. May every visit continue to feel just as smooth from start to finish.
SALEM, WI
Jerry K|2022 Chevrolet Blazer
Confirmed Service Customer
12/25/2025
They were very clean and professional. I was in and out in 45 minutes, very respectful.
12/26/2025
We’re thankful for your complimentary and respectful review. It’s wonderful to hear your visit was efficient and comfortable from start to finish.
TREVOR, WI
Craig S|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/26/2025
Outstanding service
12/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SILVER LAKE, WI
Michael V|2023 Chevrolet Blazer
Confirmed Service Customer
1/6/2026
Fantastic and friendly staff
1/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
UNION GROVE, WI
Jennifer M|2020 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
It took a little longer than expected, but Hartnell gave me a courtesy car (which saved me $$$), Dakota called about my extended warranty and got some of the repairs/replacements covered by that (which saved me $$$), and when I picked it up, it was washed and cleaned and wonderful! They really are full service and such wonderful people!
1/15/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
PLEASANT PRAIRI, WI
Louis J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/21/2026
I asked for a last minute Tahoe cover install, during that same time as my oil change and they did everything I asked plus gave me a ride home then picked me up when my truck was ready.
1/23/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
TREVOR, WI
Dennis P|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
Excellent customer service.
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SALEM, WI
Susan H|2025 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
They checked with Chevrolet about the issue I was having with my Equinox, got the part needed ordered right away. They got me scheduled right away next week to get it fixed.
11/6/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
KENOSHA, WI
Ned D|2013 Chevrolet Cruze
Confirmed Service Customer
12/12/2025
Once again they got me in and out right away!! So thankful pleasure to deal with as always!
12/13/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAKEMOR, IL
Zach C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Dakota is great.
12/13/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
SALEM, WI
Mike W|2014 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Excellent Service
1/27/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SILVER LAKE, WI
Jeffrey K|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/26/2026
Our stop in with our new truck was very unexpected but critical for the paint. The dealer knew exactly what to do and made some adjustments in short order. We were back on the road in less than an hour.
1/27/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
KENOSHA, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
They got me in right away, and then had to drive me home for a bigger fix, and got it back to me a few days later after the bigger fix. Dakota is extremely helpful in service and does his best to please the customer!
1/6/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SALEM, WI
Yolanda L|2022 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Always friendly staff
1/10/2026
Thank you for the kind words! We’re glad our staff’s friendliness makes every visit a positive experience.
WINTHROP HARBOR, IL
Ray S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/14/2026
Craig. John, and Kevin are all top-notch people, and the overall purchasing process was great. This dealership is a true Jewl in an area where doing business can be very stressful.
CRAIG SCHILZ
1/15/2026
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SILVER LAKE, WI
Lee L|2016 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
The service dept. is very friendly and efficient. Thank you, Avy!
1/21/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, WI
Elinor D|2026 Chevrolet Blazer
Confirmed Sales Customer
1/21/2026
Craig was great! He listened to what I wanted on my new car and communicated everything during the process.
CRAIG SCHILZ
1/23/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Elinor! We look forward to helping again in the future. Take care!
SALEM LAKES, WI
Ashley J|2022 Chevrolet Trax
Confirmed Service Customer
1/27/2026
It was amazing like usual. I came in for my free oil change. It was a quick and thorough visit. All staff is amazing and has great customer service. They make you feel comfortable and like you can ask questions and get help with anything. I highly recommend this company for everything.
1/29/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
ROUND LAKE BEAC, IL
David A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
I like coming at first but I plan on retiring so an I am not going to aford coming any more I have find closer to change my oil your prices are kind of high like when I need work done on my truck an when they find things on my truck they don't come out an tell me right away or show me where the problem is,I like to see the problem myself before I plan to fix it
DAKOTA D
2/24/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
KENOSHA, WI
Linda K|2022 Chevrolet Equinox
Confirmed Service Customer
1/28/2026
I called asking what measures I could take to protect my car during the cold weather. The service manager , Dakota, suggested I come in and get my battery checked . I am glad he said that because my battery was low and it may have caused a problem with starting. Because I had rewards points that could be used towards the cost of the new battery it cost me less than $100 to get a new battery. Thank you Dakota for suggesting i get the battery checked that day.
BRISTOL, WI
Tim B|2025 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
I was kept informed of the service progress and service advisor was very friendly and helpful.
LAKE GENEVA, WI
Kristi P|2018 Chevrolet Tahoe
Confirmed Service Customer
2/6/2026
Pretty good, seems to take a while for oil change and tire rotation
AVY A
2/8/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GENOA CITY, WI
Robert A|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/6/2026
Easy access and service. Completely satisfied.
DAKOTA D
2/8/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GURNEE, IL
Linda K|2022 Chevrolet Equinox
Confirmed Service Customer
2/8/2026
They were very thorough and completed the work in timely manner.
AVY A
2/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BRISTOL, WI
Randall H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Never a problem is what you expect
AVY A
2/24/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BURLINGTON, WI
Richard B|2022 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
Great people to work with.
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BRISTOL, WI
Nicole J|2026 Chevrolet Traverse
Confirmed Service Customer
3/2/2026
No issues
3/3/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SILVER LAKE, WI
Ronald F|2026 Chevrolet Blazer
Confirmed Sales Customer
3/9/2026
Fast efficient and respectful.
TYLER MAKI
3/10/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BRISTOL, WI
David S|2020 Chevrolet Equinox
Confirmed Service Customer
2/26/2026
Everything went smoothly, they kept me informed of what our vehicle needed
AVY A
2/27/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BURLINGTON, WI
Peter P|2015 GMC 1500 Sierra
Confirmed Service Customer
3/20/2026
I recently had surgery, but needed to have some critical work done to my truck as I couldn’t drive. Dakota offered to have one of his guys come to my house, pick up my truck, complete the work and return my truck to me at no additional cost to me. My next trucks will be purchased at Hartnell Chevy. You don’t get service like this in Illinois!
3/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MCHENRY, IL
Donald J|2020 Chevrolet Traverse
Confirmed Service Customer
3/20/2026
The staff is very courteous and keep you informed about your car's service. n
3/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPRING GROVE, IL
Bonnie K|2021 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Excellent service fast and friendly. They are always ready to answer questions and help me keep my Equinox running in top form. Prices are competitive too well worth it to have GM technicians working on my GM product.
12/5/2025
Thank you for such a well-rounded and enthusiastic review—fast, friendly service paired with knowledgeable support is exactly how we love taking care of an Chevrolet Equinox. We appreciate your trust in GM technicians to keep your vehicle performing at its best, and we’re glad the value matches the quality under the hood!
KENOSHA, WI
Ronald F|2008 Chevrolet Trailblazer
Confirmed Service Customer
12/22/2025
Was straightforward and upfront with abilities
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, WI
Nicole W|2024 Chevrolet Traverse
Confirmed Service Customer
1/28/2026
All good!
SALEM, WI
William W|2024 Chevrolet Trax
Confirmed Service Customer
1/30/2026
All went well but wasn’t asked if wanted car washed-might have been the cold temp but never explained
SALEM, WI
Linda S|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/2/2026
I always get wonderful service at Hartnell. We have bought our trucks from them and they have never let us down. The service department is the best, friendly people, fast service and they are concerned about their customer. I wouldn’t go anyplace else.
DAKOTA D
2/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TREVOR, WI
Claire B|2020 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
Fast, friendly, kept me informed during my appointment
AVY A
2/17/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
PLEASANT PRARIE, WI
David &|2019 Chevrolet Suburban
Confirmed Service Customer
2/16/2026
The communication between myself and the service department were timely and accurate
DAKOTA D
2/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Janesville, WI
Jo K|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
Dakota, Is very professional and polite. he got my truck repairs completed as promised.
3/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BURLINGTON, WI
Debbie M|2020 Chevrolet Trax
Confirmed Service Customer
3/26/2026
Avy called me everyday to let me know what was going on with the car
3/27/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
UNION GROVE, WI
Nina O|2026 Chevrolet Equinox
Confirmed Sales Customer
11/24/2025
This is my third car purchased with Craig. I always feel he takes the time to get me a fair deal with the options I want. He also takes the time to explain all the new options to a person who isn't up on all the new technology.
CRAIG SCHILZ
11/25/2025
Craig will be delighted to hear your kind words! Taking the time to provide clarity, fairness, and guidance is exactly what we hope every customer experiences. Thank you for your continued trust—it means the world!
UNION GROVE, WI
Robert A|2018 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Much better service now than in the past
11/28/2025
Your recognition of our improved service means more than you know, and we wrap this reply with genuine gratitude for noticing our efforts.
BRISTOL, WI
Daniel M|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/29/2025
I have been a customer of Hartnell Chevrolet since a very positive visit to their service department in the early 80’s. I’m always treated with respect by all involved, whether I’m there for sales or service. It’s always a pleasant experience.
CRAIG SCHILZ
12/30/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
KENOSHA, WI
Michael Z|2023 Chevrolet Blazer
Confirmed Service Customer
1/1/2026
So professional, knowledgeable. Anf friendly.
1/2/2026
We truly appreciate this great review. Professional, knowledgeable, and friendly service is exactly what we strive to provide. It’s a pleasure serving you.
ANTIOCH, IL
Gary S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
good service as always
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BURLIGNTON, WI
Mark O|2021 Chevrolet Tahoe
Confirmed Service Customer
3/25/2026
As always the service I received for my 2021 Tahoe was done in a timely fashion. The service department did the requested work and advised me of other concerns.
3/26/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
PLEASANT PRAIRI, WI
Richard C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/30/2026
everything was great
WINTHROP HARBOR, IL
Thomas G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2026
Very good service, and good people.
DAKOTA D
4/11/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hartnell Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
BURLINGTON, WI
Ned D|2017 GMC Yukon
Confirmed Service Customer
4/10/2026
Car went in with problems they addressed it and got me back into my car fast
DAKOTA D
4/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LAKEMOOR, IL
Patrick C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/30/2025
The team was great.
10/30/2025
We’re so glad to hear our team made a great impression! Teamwork and care are what make all the difference here, and it’s fantastic that you felt it. We’ll be here, ready to deliver that same friendly excellence whenever you visit again!
BURLINGTON, WI
Susan S|2019 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
I never have had a problem there
12/9/2025
Thank you for your trust! It’s wonderful to know you’ve never had a problem with us.
SALEM, WI
Michael H|2026 Chevrolet Colorado
Confirmed Sales Customer
12/12/2025
One of my best car buying experiences.
TYLER MAKI
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BRISTOL, WI
Greta M|2018 Chevrolet Impala
Confirmed Service Customer
12/12/2025
Dependable and timely service.
12/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BRISTOL, WI
Lila M|2021 Chevrolet Traverse
Confirmed Service Customer
12/20/2025
Very friendly and efficient.
12/21/2025
Thank you for your kind words! We’re glad our team could provide friendly and efficient service, and we look forward to your next visit.
BRISTOL, WI
David S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/1/2026
Too much time spent on entry level apprentice work. Fluid changes should not take more than 2 hrs. This is price gouging. This is squarely on ownership. Jiffylube does an oil change in 15 minutes. I don't expect that. But I could do an oil and filter change on a V8 in 30 minutes in my driveway with less available equipment.
BURLINGTON, WI
David A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2026
The part came in and made appointment, the guys put it in and on my way. They always give me good service, thank you.
3/14/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLEASANT PRAIRI, WI
David A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2026
Got the job done,took little longer but the price stay the same,good people have your truck or car fix.
DAKOTA D
4/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KENOSHA, WI
Craig S|2024 Chevrolet Equinox EV
Confirmed Service Customer
4/10/2026
Great dealership. Sales & service.
DAKOTA D
4/11/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
SILVER LAKE, WI
Jeffrey K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/13/2026
We scheduled an appointment to test drive a truck and our salesman Tyler was very knowledgeable on the vehicle. He had the truck warmed and ready when we arrived, talked us through many of the options that the truck has. He helped us through the buying process always explaining the steps as we talked. Come the end of the experience we are proud owners of the truck thanks to Tyler and his team!
TYLER MAKI
1/14/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
KENOSHA, WI
Rick M|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/21/2026
Great service
1/23/2026
Hi there, thank you for taking the time to leave a review for us at Hartnell Chevrolet, INC.. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
TREVOR, WI
Michael C|2024 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
Always a friendly environment at my local Chevy dealership. Dakota takes good care of me.
SALEM, WI
Kevin S|2018 GMC 1500 Sierra
Confirmed Service Customer
2/4/2026
Avy and Dakota are great service advisors. They communicate very well and understand the problems that need to be addressed
AVY A
2/5/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
TWIN LAKES, WI
BRYAN Z|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/11/2026
Everything went smooth and seamless
TYLER MAKI
2/12/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SALEM, WI
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
My truck was brought in for a full detail and was charged $279.00 it was a less than a complete job. The inside door panels were not cleaned . left side of lower center console still had stain backseat had a stain.inside windshield and back window not clean.. Was offered to pick up truck and reclean but was not interested in that , it should have been done right the first time. Do not recommend that particular service.
AVY A
5/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PLEASANT PRAIRI, WI
David M|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/28/2026
Customer friendly as always. Avy is wonderful to deal with. Done in 45 minutes which was great
AVY A
5/29/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KENOSHA, WI
James C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2026
My oil change and tire rotation was completed on time with good explanation regarding the health of my vehicle.
3/31/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
KENOSHA, WI
Theresa R|2022 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
Avy greeted me when I arrived, checked me in and throughout the process, she kept me informed on where they were at as well as any replacement items my car needed and when they might be finished.
4/2/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
KENOSHA, WI
Jeff D|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/21/2026
We brought our vehicle in for an oil change and tire rotation. All aspects of the visit were as expected
AVY A
4/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
KENOSHA, WI
Joe C|2015 Chevrolet Traverse
Confirmed Service Customer
4/24/2026
Very pleasant experience
AVY A
4/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hartnell Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
PLEASSNT PRARIE, WI
ROBERT J|2026 Chevrolet Trax
Confirmed Sales Customer
4/29/2026
Tyler super nice , couldn't be happier.
TYLER MAKI
5/1/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KENOSHA, WI
Victoria K|2025 Chevrolet Equinox
Confirmed Service Customer
5/2/2026
They diagnosed the problem quickly and was able to get the parts needed in the area so Iit could get fixed that same appointment
AVY A
5/4/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
ANTIOCH, IL
Judy B|2018 Chevrolet Equinox
Confirmed Service Customer
5/3/2026
Your team is friendly and responsive to questions. .
DAKOTA D
5/4/2026
We truly appreciate your kind words. It’s wonderful to know the team was friendly and responsive, and we’re always here to answer any questions you may have.
PLEASANT PRAIRI, WI
Michael C|2020 Chevrolet Colorado
Confirmed Service Customer
6/8/2026
Problems were found that i didn't know existed. After the repairs were made, I can definitely tell the difference between how my truck sounds and responds.
AVY A
6/9/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
TREVOR, WI
Mearl B|2011 Chevrolet Silverado
Confirmed Service Customer
4/1/2026
Great service
4/2/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BURLINGTON, WI
Timothy G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
4/1/2026
Good experience from start to finish, explained problems and resolutions and followed through as expected
4/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
SALEM, WI
Richard C|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/12/2026
I only give 4 stars. Everything was great.
DAKOTA D
4/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WINTHROP HARBOR, IL
Dennis P|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/12/2026
Great people,excellent service.
DAKOTA D
6/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SALEM, WI
Mark H|2004 Chevrolet SSR
Confirmed Service Customer
6/13/2026
Great service at this dealership.
DAKOTA D
6/14/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PLEASANT PRAIRI, WI
Douglas S|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
6/17/2026
Friendly service
AVY A
6/18/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LAKE BARRINGTON, IL
Dan M|2025 Chevrolet Blazer
Confirmed Service Customer
6/17/2026
Great prompt service
DAKOTA D
6/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TREVOR, WI
Jamie B|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/5/2026
Excellent service
DAKOTA D
7/6/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
TREVOR, WI
Robin L|2022 Chevrolet Traverse
Confirmed Service Customer
7/24/2026
They were on time and took care of my tire leaks as well as the oil changes. They always do a wonderful job
JOHNNY J
7/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hartnell Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
PLEASANT PRAIRI, WI
Don J|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2026
Friendly staff kept me informed about the service being performed. Appointment was on time and performed in a timely manner.
JOHNNY J
7/25/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!
SPRING GROVE, IL
Kamen K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/25/2026
Great Customer service.
3/26/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
BURLINGTON, WI
Micah T|2012 Buick Verano
Confirmed Service Customer
3/26/2026
Great customer service from Avy!
3/27/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PADDOCK LAKE, WI
Johanna K|2023 Chevrolet Traverse
Confirmed Service Customer
4/14/2026
Making the service appointment online was easy. The staff onsite was friendly and helpful.
DAKOTA D
4/15/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BURLINGTON, WI
Lori J|2022 Chevrolet Suburban
Confirmed Service Customer
4/16/2026
Good service as always
DAKOTA D
4/17/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
KENOSHA, WI
Brett G|2017 Chevrolet Corvette
Confirmed Service Customer
6/23/2026
Dakota was super easy to work with - very happy with his communication and professionalism
DAKOTA D
6/24/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ANTIOCH, IL
Dan M|2025 Chevrolet Blazer
Confirmed Service Customer
7/7/2026
Great service, fast, very courteous personell.
JOHNNY J
7/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hartnell Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
TREVOR, WI
Deanna J|2024 Chevrolet Traverse
Confirmed Service Customer
7/10/2026
I dropped my vehicle off early for a 10am appointment at approximately 8:30am , because I was unable to bring it in at 10. I was not waiting for the vehicle at the dealership. I called at at about 12:30 to see if it was done. It had not been started. I did not get a notification that it was completed until 2:11pm. I realize that I was not waiting, but it is unacceptable that it took 4 hours for an oil change that was scheduled.
JOHNNY J
7/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SILVER LAKE, WI
Jeffrey G|2017 Chevrolet Impala
Confirmed Service Customer
8/13/2026
Great place
JOHNNY J
8/15/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
ANTIOCH, IL
SHARI G|2026 Chevrolet Equinox
Confirmed Sales Customer
4/17/2026
The experience was excellent. All of my questions were answered and the paperwork was prepared so that I was in and out fairly quickly. I have been doing business with Hartnell for many years and they always do a great job.
CRAIG SCHILZ
4/18/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LAKE GENEVA, WI
Christina F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/19/2026
The experience was amazing and the people are so nice.
DAKOTA D
4/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
KENOSHA, WI
Joaquin G|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2026
Hartnell Chevrolet provided excellent service! I scheduled a routine oil change and tire rotation. The service advisor explained the process clearly and answered all of my questions. Performed a full vehicle inspection and provided detailed explanations of any findings and things to monitor. The service was thorough and efficient. Excellent service all around!
AVY A
4/24/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LINDENHURST, IL
Harry M|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/28/2026
people were very friendly and helpful
JOHNNY J
7/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SALEM, WI
Debbie M|2020 Chevrolet Trax
Confirmed Service Customer
8/4/2026
They got me in right away and took care of the problem had me a car for my convenience so I could still go to work
JOHNNY J
8/6/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
UNION GROVE, WI
DAVID S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/9/2026
Craig, and the entire Hartnell team is second to none. Always a pleasure to work with
CRAIG SCHILZ
8/11/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KENOSHA, WI
NICHOLAS G|2026 Chevrolet Suburban
Confirmed Sales Customer
8/13/2026
Craig and John are awsome they make the process easy.
CRAIG SCHILZ
8/14/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SALEM, WI
Richard C|2022 Chevrolet Equinox
Confirmed Service Customer
8/13/2026
Fantastic service and people to deal with.
DAKOTA D
8/14/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BRISTOL, WI
Michael W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/26/2026
Excellent Service as always.
3/27/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SILVER LAKE, WI
Chris K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2026
Staff is So nice, clean everything, coffee, water. They were able to reschedule, per my need to do so. Great clear communication.
AVY A
4/23/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ROUND LAKE PARK, IL
Mike K|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/1/2026
Very receptive to my wishes and completed oil change in a reasonable amount of time.
AVY A
5/1/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SILVER LAKE, WI
JAMES D|2026 Chevrolet Suburban
Confirmed Sales Customer
5/5/2026
Craig and John were very good to work with. They explained things well.
CRAIG SCHILZ
5/6/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SALEM, WI
David M|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/6/2026
Great service and great value
DAKOTA D
5/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ANTIOCH, IL
Daniel M|2026 Chevrolet Tahoe
Confirmed Service Customer
5/27/2026
The service was completed quickly and all parties were very pleasant.
DAKOTA D
5/28/2026
Thank you for your kind comments. We’re pleased to know your service was completed quickly and that our team made the experience pleasant and welcoming throughout your visit. We appreciate your support and hope to assist you again in the future!
KENOSHA, WI
Ned D|2017 GMC Yukon
Confirmed Service Customer
8/11/2026
Brought my GMC in do to brake pedal slowly goes to the floor and they got me in! checked it out and found that caliper was leaking and took care of it right away and got me back on the road!! Thank you Hartnell as always!!!!
DAKOTA D
8/13/2026
Hi, we're so happy we were able to help you out. Thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
LAKEMOOR, IL
Eric I|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2026
This would be the third time in 2 months of having issues with a truck I just purchased. Front end collision sensor check engine light and low oil pressure. Dealership charged me 400 dollars for something missed on multi point inspection prior to sale
JOHNNY J
8/27/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WATERFORD, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2026
Hartnell always does a great job letting me know the status on my vehicle, and does there best to get it back to me as quickly as possible.
3/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SALEM, WI
Patty G|2021 Chevrolet Colorado
Confirmed Service Customer
4/23/2026
Service was performed as expected and didn't have to wait longer than expected.
AVY A
4/24/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WILMOT, WI
Robert P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/14/2026
Quick service and not pushing unnecessary service
AVY A
5/15/2026
Thank you for the excellent review! We are glad you appreciated the quick service and our honest, no-pressure approach to recommendations. We value your trust and look forward to helping you again in the future!
TREVOR, WI
Troy L|2018 Chevrolet Suburban
Confirmed Service Customer
5/14/2026
Quick, straightforward and like being able to use GM Points
DAKOTA D
5/15/2026
Thank you for the excellent review! We are glad the process was quick and straightforward and that you were able to enjoy using your GM Points. We appreciate your continued business and support!
BRISTOL, WI
Frederick M|2019 Chevrolet Traverse
Confirmed Service Customer
5/14/2026
I was well informed about my service and repair work
AVY A
5/15/2026
We sincerely appreciate your thoughtful feedback! Keeping our customers informed throughout the service and repair process is very important to us, and we are glad you had a positive experience. Thank you for choosing us!
BURLINGTON, WI
Richard O|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
7/9/2026
Always great service with friendly people.
JOHNNY J
7/9/2026
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LAKEMOOR, IL
Rodney V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/11/2026
Th service department staff are respectful and courteous. Johnny was my adviser for this visit. He was very thorough in making sure I was receiving the services requested The technicians do an awesome job based on my requested needs for the visit.
JOHNNY J
8/13/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
BRISTOL, WI
Pat D|2017 Chevrolet Cruze
Confirmed Service Customer
9/14/2026
My work is always done in a timely fashion. I am always advised of what needs to be done and how much it will cost me. There’s a young lady that I checked me in,I believe her name is Victoria, she’s professional, but at the same time very sweet. I always have confidence in what work is being done there.
VICTORIA V
9/14/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
KENOSHA, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2026
Vehicle was ready immediately the next day, and Dakota did a great job as always of keeping me informed!
DAKOTA D
6/25/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SALEM, WI
FRED B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/8/2026
The sales Rep Craig Schilz was very helpful in explaining the vehicle features & showing me how to operate the accessories.
CRAIG SCHILZ
7/9/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
TREVOR, WI
Don J|2021 Chevrolet Express
Confirmed Service Customer
9/28/2026
Staff was helpful and kept me updated on the service work.
JOHNNY J
9/30/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
SPRING GROVE, IL
Michael Z|2023 Chevrolet Blazer
Confirmed Service Customer
7/3/2026
Great service, nicest people.
DAKOTA D
7/5/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANTIOCH, IL
Mary F|2025 Chevrolet Trax
Confirmed Service Customer
7/23/2026
Friendly, courteous and efficient
JOHNNY J
7/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hartnell Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
KANSASVILLE, WI
Michael E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2026
Quick reponse about the issue.
DAKOTA D
7/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TWIN LAKES, WI
Mark B|2024 Chevrolet Trax
Confirmed Service Customer
7/31/2026
Very clean facility. The employees are outstanding in what they do and very helpful and kind
JOHNNY J
8/2/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAYSLAKE, IL
Kelly T|2023 Chevrolet Colorado
Confirmed Service Customer
9/18/2026
My check engine light was on so I brought it in to get it checked out. They did all their checks and couldn't find a problem, the check engine light wouldn't come on for them. They shuttled me back and forth for drop-off and pick- up and even washed it and didnt charge me a penny! That's great customer service.
VICTORIA V
9/18/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
TWIN LAKES, WI
Keith A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/24/2026
Everything went quick and smoothly
DAKOTA D
6/24/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KANSASVILLE, WI
Richard C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/3/2026
Fantastic
DAKOTA D
7/4/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BRISTOL, WI
Mark O|2004 Chevrolet SSR
Confirmed Service Customer
8/7/2026
Great service, as always. I go out of my way to utilize their service department.
DAKOTA D
8/9/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
PLEASANT PRAIRI, WI
AUGUSTIN F|2026 Chevrolet Blazer
Confirmed Sales Customer
8/19/2026
Quick and easy. Craig laid out my payment options and helped me look for incentives I would qualify for
CRAIG SCHILZ
8/21/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
ZION, IL
David M|2023 Chevrolet Suburban 1500
Confirmed Service Customer
8/19/2026
Great service by Johnny!
JOHNNY J
8/21/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
ANTIOCH, IL
CHRISTOPHE V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/25/2026
Craig is always courteous and gets what I need
CRAIG SCHILZ
8/27/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
TREVOR, WI
David A|2018 Chevrolet Malibu
Confirmed Service Customer
9/16/2026
They did not communicate with me on what was wrong with my car and on the second day told me what was going on, not good. They took one week to fix it and did not offer me a loner car, not good. This is not good relationship between customer and dealer.
JOHNNY J
9/17/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
PLEASANT PRAIRI, WI
Joaquin G|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/5/2026
I went in for routine service of oil change and tire rotation. The service was great and efficient as always. My vehicle was then given their complimentary carwash. Unfortunately, during the wash the vehicle's antenna was caught on something an snapped off (These things happen). However, the service tech immediately informed me of this incident and explained that they would order a replacement part and schedule me to have it replaced. The part was ordered, arrived and was installed within a few days. The response and handling of this minor incident was done with extreme care and professionalism. The service tech apologized for the incident and assured me everything would be taken care of, which it was. Hartnell handled this quickly and efficiently while demonstrating concern and courteousness. They did a fantastic job!!
VICTORIA V
10/6/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LINDENHURST, IL
Donald J|2020 Chevrolet Traverse
Confirmed Service Customer
9/11/2026
Setting up appointment was very easy. The staff keeps you informed during the entire process.
JOHNNY J
9/12/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPRING GROVE, IL
Donald A|2025 Chevrolet Traverse
Confirmed Service Customer
9/18/2026
This is a great dealership. Always something friendly to say. There were some new people at the service counter, and they introduced themselves and gave me a business card. I had purchased the Hartnell service package, and so there was no charge for the oil change, tire rotation and multi-point inspection. The salesman who sold us the car asked how it was going and asked if I had any questions about the car.
VICTORIA V
9/20/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TREVOR, WI
Peter P|2015 GMC 1500 Sierra
Confirmed Service Customer
9/18/2026
I needed a new battery in my truck. Hartnell got me in, installed a new battery and jad me on my way by lunchtime.
VICTORIA V
9/20/2026
Hi, we're so happy we were able to help you out. Thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
MCHENRY, IL
