Our Reviews
Daniel C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
They did what I wanted done on my truck
4/22/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
BRISTOL, WI
Lila M|2021 Chevrolet Traverse
Confirmed Service Customer
4/25/2025
Done timely and efficiently.
4/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BRISTOL, WI
Michael W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/2/2025
👍
5/3/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
SILVER LAKE, WI
Judy B|2018 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Thank you for providing service with a smile!
5/10/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PLEASANT PRAIRI, WI
Michael Z|2023 Chevrolet Blazer
Confirmed Service Customer
5/11/2025
Easy to deal with. Great personal. Checked all that our vehicle may have needed.
5/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ANTIOCH, IL
David S|2020 Chevrolet Equinox
Confirmed Service Customer
5/11/2025
Friendly and fast service
5/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Burlington, WI
Robert L|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/15/2025
Quick and easy. Answered all my questions.
5/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
Gurnee, IL
Thomas S|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/21/2025
My experience couldn’t have been any better unless they wanted to pay for the service. They are always friendly and the best is they explain things in a way anyone could understand.
5/22/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hartnell Chevrolet, INC.!
TREVOR, WI
Mike W|2014 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
👍
5/22/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
Silver Lake, WI
Mark H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/26/2025
I've always trusted Craig, that makes a big difference when you're looking at a big investment.
CRAIG SCHILZ
5/27/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Hartnell Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day!
KENOSHA, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2025
Everything was taken care of, and everything was super informative.
4/15/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Salem, WI
Karen L|2022 Chevrolet Equinox
Confirmed Service Customer
4/22/2025
Great as always
4/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KENOSHA, WI
William K|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/24/2025
Very good experience
TYLER MAKI
4/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
KENOSHA, WI
Greta M|2018 Chevrolet Impala
Confirmed Service Customer
4/24/2025
Prompt, knowledgable and considerate service department.
4/25/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
Bristol, WI
Jo K|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Dakota, was polite professional and easy to work with. Any time I have used Hartnell for repairs your team has been great to work with.
4/25/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BURLINGTON, WI
Theresa R|2022 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
I had great customer service. They were able to explain everything that my car needs and provided me estimates so that I could balance my budget. The service team is always polite and professional.
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
KENOSHA, WI
Stan S|2007 Chevrolet Corvette
Confirmed Service Customer
5/16/2025
Very professional!
5/17/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KENOSHA, WI
Todd B|2018 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
Did great considering having to wait a long time for my extended warranty company to respond. Thanks for hanging in there, and going through the hoops they set up!
5/24/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TWIN LAKES, WI
Richard J|2025 Chevrolet Colorado
Confirmed Service Customer
5/28/2025
Appealing for help with nowhere else to turn. On 4/4/2025, I walked in to Hartnell Chevrolet in Salem Wisconsin with the printout of a 2025 Colorado which was located at the "Sleepy Hollow Chevrolet" dealership in Viroqua Wisconsin. I asked the sales manager at Hartnell if he could obtain this vehicle for me to purchase here (At Hartnell Chevy), or if I needed to go directly to Sleepy Hollow and purchase there. He said yes, he could have the vehicle transferred to his dealership for me to purchase through Hartnell. Hartnell Chevy is closer to where I live. I made a deposit to hold the vehicle and a few days later, the vehicle was sitting at Hartnell Chevy. The sales manager called me to tell me he now had the vehicle for me to finalize the deal and take possession. He followed with, "but, the vehicle is missing some of the package that should have been on the vehicle. Specifically, the "Midnight Edition, 40" OFF-Road Roof Lightbar, and also the Bed Mounted Sportsbar". He said they should have within a few days. With that, I opted to leave the vehicle at Hartnell until he had the complete package installed. These items are listed on the vehicles window sticker and on the contract. They are not add-ons after I purchased. In fact, the Sleepy Hollow website also shows the black rollbar and light mounted on the bed. Disappointed, and a week later, there were still no parts to complete the vehicle. At this point, and because I needed the vehicle, I took possession of an incomplete truck on 4/11/25. I paid cash for this vehicle so no financing was involved. So here it is, 5/28/25 and 47 days later with still no parts. The dealer tells me the same thing every time I call or stop in, which is that they still did not receive a key component of the package. Specifically, some sort of control/power module that allows for power to the light bar. The dealer claims to have the Sportsbar and light already but not this module, which prevents them from completing and installing. I am asking, appealing, begging anyone to help get this resolved. The parts department at Sleepy Hollow says that several of these modules appear to be in stock at various other dealerships, yet Hartnell tells me they can't get them. All anyone ever can say is "it didn't come in yet" and no one at Hartnell seems willing to even push this with wherever the part is coming from. Thankfully, T**** from the parts department at Sleepy Hollow has been trying and did confirm the part will be sent directly to Hartnell. I also tried opening a case with Chevrolet support. They say the same to me, the dealer doesn't yet have the part. It would appear that Chevy Support is simply making the same phone calls to the dealerships that I am, to ask for a status, rather than digging deeper to resolve the issue. Can someone please find a way to get this part to Hartnell Chevrolet? I am 65 years old and this is the first Chevy vehicle I have ever bought, and I've owned many vehicles in my life. I was not expecting anything like this. At this point, I would return the truck if I knew I could get a full, 100% refund. I simply can't believe what is happening here and short of turning to the news media, and/or other media outlets for help, (something I would rather not do), I don't know where else to turn. I implore you, Please Help
5/30/2025
Our team has acknowledged this review.
Twin Lakes, WI
Jeffrey K|2020 Chevrolet Colorado
Confirmed Service Customer
5/29/2025
Appointment scheduled and kept. Service rep Dakota was friendly, professional, and courteous. Work was completed on-time and for the price quoted. No waiting or delays. Very good experience.
5/30/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Salem, WI
Steven S|2007 Chevrolet Cobalt
Confirmed Service Customer
6/17/2025
Really caring staff Awesome customer service
6/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ANTIOCH, WI
Tony K|2020 Buick Envision
Confirmed Service Customer
6/18/2025
the service person was very helpful and polite. He sent a pdf of details on the tires so we could easily compare the various options. Our service appointment was actually completed in less time than originally stated so that was apprecitated
6/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TREVOR, WI
Richard G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/23/2025
I was unsatisfied due to the following reasons . When I called and required about a oil change for my 2024, 2500 Silverado LTZ The representative quoted me the price of $ 134.00 While waiting for an hour and a half for a 7:00 a.m. appointment, the representative came up to us and asked if we would be interested in replacing our air filter and showing me the current one. I inquired on how much this would cost and he quoted me $50. Upon getting my bill and looking it over I was quite concerned for the hidden charges you added Shop fee....$ 12.74 Extra labor for air filter $ 10. I would be better off going to a oil change !
6/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
UNION GROVE, WI
Richard B|2022 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Great people and great service.
6/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Bristol, WI
Steven S|2007 Chevrolet Cobalt
Confirmed Service Customer
7/1/2025
Awesome dealership! Caring staff!
7/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ANTIOCH, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
Dropped it off the night before and called at 8:30 am the next day with it ready already! Prompt service!
7/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
Salem, WI
Mary S|2018 Chevrolet Equinox
Confirmed Service Customer
5/29/2025
The staff was very professional. Kept me updated.
5/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
BURLINGTON, WI
Dakota H|2024 Chevrolet Trax
Confirmed Service Customer
6/15/2025
Always fri
6/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Kenosha, WI
Louis J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
6/19/2025
You guys did a great job and I appreciated the car wash! However, it would be nice if you did the same checks that Jiffy Lube does, like vacuum the floor, clean the inside windows, and top off the windshield washer fluid... Stuff like that. That I would give 5 stars for.
6/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
TREVOR, WI
Patrick L|2021 Chevrolet Colorado
Confirmed Service Customer
6/20/2025
Very courteous and finished in a timely manner.
6/21/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
UNION GROVE, WI
Bonnie K|2021 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Service was fast and friendly.
6/28/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
KENOSHA, WI
Judy B|2018 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
I am a new Chevy owner and was oleased with the service.
7/9/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PLEASANT PRAIRI, WI
Theresa R|2022 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
I will really appreciate the team. They heard my concern and listen. They were able to schedule me in and repair my tire in a timely manner while I was able to wait for my car instead of dropping it off and coming back for it as it is a drive for me to the dealership. I love having my car serviced by this dealership.
7/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
KENOSHA, WI
Kevin S|2018 GMC 1500 Sierra
Confirmed Service Customer
7/28/2025
Appointment kept on time. Everyone was very courteous and very professional. I have been a Hartnell customer for over 15 years and wish to do so for many more. It's very difficult to find a honest dealer. Looking foreward to buying my next vehicle from them.
7/29/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hartnell Chevrolet, INC.!
LAKE VILLA, IL
Dan B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Great service, as always
7/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ANTIOCH, IL
Mark O|2004 Chevrolet SSR
Confirmed Service Customer
7/15/2025
Once again I came in for service and the treatment I received for exemplary. As always only the work that was necessary was completed and I am completely satisfied.
7/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PLEASANT PRAIRI, WI
Janet A|2024 Chevrolet Trax
Confirmed Service Customer
8/13/2025
Excellent service as always. In & out quickly.
8/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
Elk Grove Villa, IL
Michelle B|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Craig and John were extremely helpful in getting me the best deal possible. I'm very happy with my new car.
CRAIG SCHILZ
8/15/2025
Congratulations on your new car! We're happy you found our staff to be so supportive during your experience here at Hartnell Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
CHICAGO, IL
Theresa R|2022 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
Hartnell has a team that delivers awesome customer service. They always explain what needs to be done along with providing the cost. The staff is always happy and polite. I love being a customer of this dealership.
8/17/2025
t’s wonderful to hear how much you value the Hartnell Chevrolet team’s honesty, positivity, and service. Clear communication and friendly care are at the heart of what we do, and we’re here for you anytime you need
KENOSHA, WI
Issac M|2022 Chevrolet Suburban
Confirmed Service Customer
9/1/2025
Great service from friendly people!
9/2/2025
Thank you for recognizing both our service and our team’s friendliness! If you have any more comments or need further assistance, feel free to reach out!
MOUNT PLEASANT, WI
William W|2024 Chevrolet Trax
Confirmed Service Customer
9/10/2025
Staff was friendly, courteous and kkowlegeable
9/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SALEM, WI
Bettie B|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/11/2025
Dakota is awesome
9/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
SALEM, WI
Bruce K|2018 Chevrolet Impala
Confirmed Service Customer
9/16/2025
Great job on our Impala's new tires. Dakota made sure the price match was the best available for us. The service tech did an amazing job making sure the new tires were properly weighted and aligned. We would not hesitate to recommend Hartnell to anyone for the vehicle service needs.
9/17/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Hartnell Chevrolet, INC.
KENOSHA, WI
Lorna W|2019 Chevrolet Traverse
Confirmed Service Customer
9/16/2025
Excellent
9/17/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SILVER LAKE, WI
Mary F|2025 Chevrolet Trax
Confirmed Sales Customer
9/16/2025
The team was friendly and efficient
CRAIG SCHILZ
9/17/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
KANSASVILLE, WI
Daniel S|2026 Chevrolet Corvette
Confirmed Sales Customer
9/23/2025
Craig Schilz was very helpful and knowledgeable. Kevin the owner even took me personally on my test drive which I really appreciated.
CRAIG SCHILZ
9/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FORT LAUDERDALE, FL
Louis J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
9/23/2025
When I first arrived, I was greeted and then told that the dealership could not do the maintenance I had schedule for my truck online, from the Hartnell Website. I then explained that nothing was ever communicated to me before I had come in for my appointment about the dealership's inability to perform the work I requested, and that I had taken the entire day off from my job just for this appointment. Then, like magic, they were able to do the work. What changed? I wonder if it was actually done, as the lady told me that the some of the mechanics had called off... Since it's impossible for me to see if my transfer case oil had been changed, and I really can't tell about my other filters, I will just have to suppose a miracle happened and someone was there to do the work.... I did appreciate the ride home and the ride back to pick up my car. I hope you can see how I was confused by the situation. My oil appeared to be changed, tires rotated, and my fluids were topped off. Also, the truck was washed.
9/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TREVOR, WI
Cori S|2021 GMC Acadia
Confirmed Service Customer
9/28/2025
Very slow, kept being told my service was slow because they had a new computer system, not sure how exactly that slows down an oil change... Also never got the estimate they said they'd give me for something else so they said they'd call that day with the estimate and 4 days later I still don't have my estimate...no follow thru
9/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
TREVOR, WI
Michael Z|2023 Chevrolet Blazer
Confirmed Service Customer
8/5/2025
Easy to make an appointment. Very commendable.
8/6/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ANTIOCH, IL
Brandon D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/15/2025
From start to finish, very professional and understanding of any and all circumstances that I had. Very fair and reasonable.
CRAIG SCHILZ
8/16/2025
Professional, fair, and understanding service is exactly what we strive for. We’re so happy your experience reflected that, and please don’t hesitate to reach out if there’s anything additional we can do for you.
BURLINGTON, WI
Craig S|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/26/2025
Great as always!
8/27/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
Silver Lake, WI
Denise W|2016 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
A little pricey.
8/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALEM, WI
Patsy D|2022 Chevrolet Colorado
Confirmed Service Customer
9/22/2025
Service is always polite, friendly, kind, and the check in process is easy to go through. I have never had a bad or semi-bad experience!
9/23/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ANTIOCH, IL
Lynn H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Happy with service Quick
9/24/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
TWIN LAKES, WI
Steven S|2007 Chevrolet Cobalt
Confirmed Service Customer
9/29/2025
Awesome customer service. And caring staff. Will continue to get my vehicles serviced at Hartnell Chevrolet.
9/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANTIOCH, WI
Mark O|2021 Chevrolet Tahoe
Confirmed Service Customer
10/6/2025
Always treated fairly in every respect.
10/7/2025
Thank you for your continued trust! Fairness and respect are at the heart of everything we do, and it’s rewarding to know that comes through in your experiences. We’ll keep working hard to make sure you always feel that same confidence each time you visit!
PLEASANT PRAIRI, WI
Marshall H|2004 Chevrolet Corvette
Confirmed Service Customer
10/6/2025
DAKOTA AND THE SEVICE TEAM WAS OUTSTANDING! EVERYTHING WAS EXPLAINED IN FULL. THANK YOU, M. HART
10/7/2025
Thank you, Marshall, for the amazing review! Dakota and the service team will be thrilled to hear their detailed communication and outstanding care stood out. We appreciate you taking the time to share your experience — and we look forward to keeping that five-star service rolling strong!
RICHMOND, WI
David P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/6/2025
Always a pleasure to come to Hartnell Chevrolet.Dakota Henderson is very professional and knowledgeable, he is a pleasure to work with. Craig Schilz another professional & I have worked with him for many years.
10/7/2025
We’re so grateful for your loyalty! It’s wonderful to hear Dakota and Craig have made your visits professional, enjoyable, and consistent over the years. We look forward to keeping that standard high for many more years to come!
SILVER LAKE, WI
Linda K|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
I was able to make an appointment in a timely manner. The staff especially the service manger was courteous and helpful.
10/9/2025
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
BRISTOL, WI
Donald J|2020 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
They are friendly and easy to work with in scheduling and having my vehicles done in a timely manner.
10/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
SPRING GROVE, IL
Richard R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
.
10/9/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
SALEM, WI
Kimberly B|2024 Chevrolet Trax
Confirmed Service Customer
10/20/2025
Good customer service
10/22/2025
Hi, thank you so much for the positive review! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ANTIOCH, IL
Mark B|2024 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Neat and tidy. Very friendly staff. Could have not asked for more
10/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to helping again in the future. Take care!
GRAYSLAKE, IL
Patty G|2021 Chevrolet Colorado
Confirmed Service Customer
10/26/2025
Appointment was on time, they keep me informed about additional items that needed to be replaced on my truck
10/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WILMOT, WI
Gerald K|2009 Chevrolet Corvette
Confirmed Service Customer
10/28/2025
Dakota and team are always very helpful.
10/29/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
TREVOR, WI
Thomas T|2015 Chevrolet Cruze
Confirmed Service Customer
10/8/2025
Good communication and great service, friendly workers .
10/9/2025
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELOIT, WI
G V|2022 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
Friendly staff who listen well to customer as they describe issues with vehicle. They help the experience go smoothly and inform you about issues as they need to be addressed. I am never disappointed by the service results or the friendliness of the entire staff.
10/10/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hartnell Chevrolet, INC.!
SILVER LAKE, WI
Chris H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/14/2025
Work completed faster than quoted time.
10/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
LAKE VILLA, IL
Jaclyn W|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Always happy with Hartnell! Craig was excellent answering all my questions and ensuring my satisfaction with the purchase.
CRAIG SCHILZ
10/16/2025
Craig will be delighted to hear your kind words! We’re glad he could answer your questions and ensure your satisfaction with your purchase. We look forward to assisting you again in the future.
KANSASVILLE, WI
Ned D|2017 GMC Yukon
Confirmed Service Customer
10/23/2025
Brought my car in because the engine was making noise. They had found the problem and notified right away! What an experience they were honest and a pleasure to work with!
10/24/2025
Hi there, thank you for taking the time to leave a review for us at Hartnell Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for leaving us this response!
LAKEMOOR, IL
Charles S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Informed me of the service needed on the truck and what in order of importance to be done.
10/30/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BURLINGTON, WI
Ken I|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/30/2025
Your staff does a great job. The work was done on time. Thank you
10/30/2025
Thank you so much for the great feedback! It means a lot to know our staff delivered quality work on time. We’re grateful for your trust—and we’ll keep earning it with each visit that’s as efficient and reliable as this one!
TREVOR, WI
Susan H|2025 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
They checked with Chevrolet about the issue I was having with my Equinox, got the part needed ordered right away. They got me scheduled right away next week to get it fixed.
11/6/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
KENOSHA, WI
Dennis P|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
Excellent customer service.
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SALEM, WI
Patrick C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/30/2025
The team was great.
10/30/2025
We’re so glad to hear our team made a great impression! Teamwork and care are what make all the difference here, and it’s fantastic that you felt it. We’ll be here, ready to deliver that same friendly excellence whenever you visit again!
BURLINGTON, WI
Mark W|2025 Chevrolet Blazer
Confirmed Sales Customer
11/6/2025
Zero pressure, good people, very friendly and warming environment made buying a car so easy
TYLER MAKI
11/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANTIOCH, IL
Thomas G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Awesome in the service dept.
11/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BURLINGTON, WI
Robert A|2026 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Great people and excellent service
11/21/2025
What a warm and glowing review! We’re thrilled you felt welcomed by our team and experienced excellent service—it’s always our goal to pair great people with great care.
BRISTOL, WI
David C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/20/2025
I went there to get an oil change in a tire rotation. They told me they couldn’t rotate my tires because of the type of lift that they had my truck on. That being the case if you weren’t able rotate my tires or don’t have the ability to rotate my tires you should’ve stated that upfront so I wouldn’t have wasted my time coming over there. Having now to either do it myself or go somewhere else and have it done
11/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
TWIN LAKES, WI
Rodney V|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/24/2025
Hartnell Chevrolet is amazing to work with. They were able to get us a 2026 Tahoe High Country at the price we could afford. They were able to save us money on our loan by getting us a low interest rate which was much better than we found. John and Craig are awesome to work with. On the day we finalized our purchase everything was ready to sign which we did in about an hour. Craig walked us through all of the functions on the Tahoe which was very helpful since the 2026 models have many new features. I highly recommend stopping by Hartnell Chevrolet to get your next vehicle. The entire staff is very easy to work with to meet your needs. If they do not have the chevy you want, the will find it for you. Thanks to Craig for getting us into our amazing 2026 Radiant Red Tahoe. Thanks to GM for building a vehicle that provides an amazing ride!!
CRAIG SCHILZ
11/25/2025
Wow! Thank you for such a detailed and glowing review. We’re overjoyed John and Craig could make your vehicle purchase smooth, informative, and even money-saving. Hearing that you’re enjoying your 2026 Chevrolet Radiant Red Tahoe and that our team exceeded your expectations truly makes our day. We can’t wait to welcome you back for many more amazing experiences at Hartnell Chevrolet!
BRISTOL, WI
Mary S|2018 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Very professional. Keeps me updated on the needs of my car.
11/19/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BURLINGTON, WI
Colleen M|2018 Chevrolet Camaro
Confirmed Service Customer
11/20/2025
Dakota and the service team took great care of me and my car!
11/21/2025
Your bright and appreciative feedback for Dakota and the service team is fantastic—they’ll be delighted to hear they took great care of you and your car!
ANTIOCH, IL
Bonnie K|2021 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Excellent service fast and friendly. They are always ready to answer questions and help me keep my Equinox running in top form. Prices are competitive too well worth it to have GM technicians working on my GM product.
12/5/2025
Thank you for such a well-rounded and enthusiastic review—fast, friendly service paired with knowledgeable support is exactly how we love taking care of an Chevrolet Equinox. We appreciate your trust in GM technicians to keep your vehicle performing at its best, and we’re glad the value matches the quality under the hood!
KENOSHA, WI
Rodney V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/4/2025
The swrvice staff at Hartnell Chevrolet is always friendly and respectful. The are very knowledgeable about what my vehicles need and have the needed skills to complete the work. The waiting area is clean and comfortable which is greatly appreciated. Thank you for your awesome support!!
12/5/2025
Your detailed praise paints a perfect picture of excellence—friendly, respectful staff, skilled work, and a clean, comfortable waiting area. Thank you for noticing all the care we put into each visit; your appreciation truly makes our day!
BRISTOL, WI
Susan S|2019 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
I never have had a problem there
12/9/2025
Thank you for your trust! It’s wonderful to know you’ve never had a problem with us.
SALEM, WI
Ned D|2013 Chevrolet Cruze
Confirmed Service Customer
12/12/2025
Once again they got me in and out right away!! So thankful pleasure to deal with as always!
12/13/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LAKEMOR, IL
Zach C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Dakota is great.
12/13/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
SALEM, WI
Lila M|2021 Chevrolet Traverse
Confirmed Service Customer
12/20/2025
Very friendly and efficient.
12/21/2025
Thank you for your kind words! We’re glad our team could provide friendly and efficient service, and we look forward to your next visit.
BRISTOL, WI
Nina O|2026 Chevrolet Equinox
Confirmed Sales Customer
11/24/2025
This is my third car purchased with Craig. I always feel he takes the time to get me a fair deal with the options I want. He also takes the time to explain all the new options to a person who isn't up on all the new technology.
CRAIG SCHILZ
11/25/2025
Craig will be delighted to hear your kind words! Taking the time to provide clarity, fairness, and guidance is exactly what we hope every customer experiences. Thank you for your continued trust—it means the world!
UNION GROVE, WI
Karen J|2019 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Outstanding service! Dakota was fantastic. He greeted me the moment I arrived. Answered any questions I had. Service was completed faster than anticipated. Smooth process from beginning to end!
11/26/2025
What an outstanding and energizing review! Dakota’s warm greeting and thorough support set the tone for a service experience that wrapped up even faster than expected. May every visit continue to feel just as smooth from start to finish.
SALEM, WI
Michael S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/26/2025
Tyler Maki was the best! Made buying a new vehicle painless! Can't thank him enough!
TYLER MAKI
11/27/2025
Tyler will be thrilled to hear your praise! We’re so happy he made your vehicle buying experience painless and enjoyable—it’s exactly what we strive for every day.
SILVER LAKE, WI
Robert A|2018 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Much better service now than in the past
11/28/2025
Your recognition of our improved service means more than you know, and we wrap this reply with genuine gratitude for noticing our efforts.
BRISTOL, WI
Michael H|2026 Chevrolet Colorado
Confirmed Sales Customer
12/12/2025
One of my best car buying experiences.
TYLER MAKI
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BRISTOL, WI
Greta M|2018 Chevrolet Impala
Confirmed Service Customer
12/12/2025
Dependable and timely service.
12/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BRISTOL, WI
William M|2020 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Professional and honest
12/18/2025
Thank you for the kind words. Providing professional and honest service is something we truly value.
TREVOR, WI
Amy R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/26/2025
Fantastic experience as always! Craig is great! Fast, no haggle or pressure sale.
CRAIG SCHILZ
12/27/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
TWIN LAKES, WI
Ronald F|2008 Chevrolet Trailblazer
Confirmed Service Customer
12/22/2025
Was straightforward and upfront with abilities
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, WI
Jerry K|2022 Chevrolet Blazer
Confirmed Service Customer
12/25/2025
They were very clean and professional. I was in and out in 45 minutes, very respectful.
12/26/2025
We’re thankful for your complimentary and respectful review. It’s wonderful to hear your visit was efficient and comfortable from start to finish.
TREVOR, WI
Craig S|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/26/2025
Outstanding service
12/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SILVER LAKE, WI
Daniel M|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/29/2025
I have been a customer of Hartnell Chevrolet since a very positive visit to their service department in the early 80’s. I’m always treated with respect by all involved, whether I’m there for sales or service. It’s always a pleasant experience.
CRAIG SCHILZ
12/30/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Hartnell Chevrolet, INC. and we hope to see you again soon!
KENOSHA, WI
Ryan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
They got me in right away, and then had to drive me home for a bigger fix, and got it back to me a few days later after the bigger fix. Dakota is extremely helpful in service and does his best to please the customer!
1/6/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SALEM, WI
Michael V|2023 Chevrolet Blazer
Confirmed Service Customer
1/6/2026
Fantastic and friendly staff
1/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
UNION GROVE, WI
Gary S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
good service as always
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BURLIGNTON, WI
Yolanda L|2022 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
Always friendly staff
1/10/2026
Thank you for the kind words! We’re glad our staff’s friendliness makes every visit a positive experience.
WINTHROP HARBOR, IL
Jennifer M|2020 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
It took a little longer than expected, but Hartnell gave me a courtesy car (which saved me $$$), Dakota called about my extended warranty and got some of the repairs/replacements covered by that (which saved me $$$), and when I picked it up, it was washed and cleaned and wonderful! They really are full service and such wonderful people!
1/15/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
PLEASANT PRAIRI, WI
Ray S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/14/2026
Craig. John, and Kevin are all top-notch people, and the overall purchasing process was great. This dealership is a true Jewl in an area where doing business can be very stressful.
CRAIG SCHILZ
1/15/2026
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SILVER LAKE, WI
Lee L|2016 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
The service dept. is very friendly and efficient. Thank you, Avy!
1/21/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRISTOL, WI
Michael Z|2023 Chevrolet Blazer
Confirmed Service Customer
1/1/2026
So professional, knowledgeable. Anf friendly.
1/2/2026
We truly appreciate this great review. Professional, knowledgeable, and friendly service is exactly what we strive to provide. It’s a pleasure serving you.
ANTIOCH, IL
Jeffrey K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/13/2026
We scheduled an appointment to test drive a truck and our salesman Tyler was very knowledgeable on the vehicle. He had the truck warmed and ready when we arrived, talked us through many of the options that the truck has. He helped us through the buying process always explaining the steps as we talked. Come the end of the experience we are proud owners of the truck thanks to Tyler and his team!
TYLER MAKI
1/14/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
KENOSHA, WI